Digital Systems in retail is beneficial in automating document routing, accelerate order processing, and speeding up customer service. In addition, security is of the utmost importance in securing financial information of customer payment mechanisms. Finally, customer order history, and future product design will be collaborative via digital channels.

Storing critical operations information such as proof of delivery documents, human resources forms and compliance documentation will be consolidated into digital origination and digital stores. In addition, we can enable manufacturers to meet the needs of each department – including Accounting and Finance, Human Resources and Legal so that each department has their digital business processes extended across the other departments.

Physical

We understand the compliance around how the documents are created, dispersed, utilised and stored – both physically and electronically. Metrofile will ensure that your:

POPIA Legislation compliance will be ensured by correct management of credit application documentation
Efficiencies will be increased, allowing instant access to files providing proof of credit requests and affordability assessments
Measures will be put in place to prevent loss, damage or unauthorised access to information
Service delivery will be enhanced and lost and misfiled information minimised
Files will be efficiently organised, decreasing duplication
Optimisation will be increased, reducing long queues and customer waiting time
Retention periods will be managed, therefore no document will be kept longer than necessary.
Showing transaction evidence

ADDITIONAL SECURITY

Satellite tracked vehicles, the advantages of scanning where no documents is required to be kept onsite as electronic images are either hosted or despatched to them for uploading, almost immediately.

Password protection of users and the encryption of images, as only the software (dataSTOR) can de-crypt the information. Thus, if anyone looks at a CD written for dataSTOR, they will not be able to read it.

The hack-proof aspect of the information, as the hackers must be able to read the information before hacking can take place, and because they cannot read the information, they cannot hack.