Digital
Content / Contract Origination, Workflow, Collaboration and Digital Signatures are disrupting all banking and insurances processes. This enables customer engagement and self-service. This ever-changing landscape requires an agile and discrete content services approach that will digitally transform this industry into the future.
Physical
Many organisations from the Financial Services industry have already benefited greatly from our Records and Information Management Solutions, some of which include:
- Onsite and Offsite Image Processing
- Onsite Active File Management
- Software (Including hosting of scanned images)
- Offsite Storage
- Storage of inactive and semi-active records
Which are essential for common record types and Departments such as:
- FICA Documents
- Loan Applications
- Employee Files (Human Resources)
- Training (Human Resources Development)
- Transactional Documents
- Financial Documents
ASSESSING YOUR RISK
When assessing your risk, consider the following:
Are your records stored in a safe place to avoid serious losses through fire, flooding, pest control damage or major catastrophe?
Are you able to easily find critical records?
How long does it take to retrieve a record?
Do you ever misfile or lose records?
What are the financial implications should you not be able to find an important record?
What are the legal implications should you not be able to find an important record?
Do you have an effective Document Management System to manage both electronic and physical records?
Are you able to conduct quick searches on large volumes of data?
Do you have a Records Management Policy or File Plan in place?
Do you keep records for the correct Retention Periods in line with legislative requirements?
Do you have specific retention policies in place to remain fully compliant:
GDPR
- Relevant Legislative Acts
- Relevant Stock Exchange Rules
- Reserve Bank Regualtions
- Central Bank Rules
- State Rules
- All others that may apply
PARTNER WITH ALBIDDAWH TO MEET YOUR RECORDS AND INFORMATION COMPLIANCE NEEDS
Al BiddaWH hold many firsts in the Records and Information Management industry, being the nation top 3 to introduce off-site record storage; 1st to introduce sophisticated random-based storage software systems, one of the early to pioneer outsourced scanning bureaus and 1st to offer image and data hosting services. We also:
- HAVE FACILITIES THAT MEET INTERNATIONAL BEST-PRACTICE STANDARDS
- HAVE WORLD-CLASS, ROUND-THE-CLOCK SECURITY
- ARE WELL ENTRENCHED IN THE FINANCIAL SERVICES INDUSTRY
- STRICT ADHERANCE TO REGULATORY AND COMPLIANCE MATTERS RECOMMENDED FOR
- THE FINANCIAL SERVICE INDUSTRY
FOCUS ON WHAT'S IMPORTANT
Customer service is not a department,
it’s an attitude.
The Industry is becoming more digitised and Al BiddaWH is evolving accordingly to retain our place as one of the top 3 nation wide service providers for records and information management. We are well-positioned to bridge the gap between legacy storage and new data platforms by digitising long-proven solutions for a wider and agile marketplace.
TECHNOLOGICAL LEADERS
Al BiddaWH will ensure that your:
Service delivery is enhanced and lost and misfiled information minimised
Files are properly organised, decreasing duplication
Efficiencies are increased, allowing instant access to files and more time on important functions
Companies from the Financial Services Sector and other Industries have already benefited greatly from our Records and Information Management Solutions, which include:
Which are essential for common record types and Departments such as:
Know Your Customer Documents
Loan Applications
Employee Files (Human Resources)
Training (Human Resources Development)
Transactional Documents
Financial Documents